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G2Mint – Privacy Notice

Effective: September 12, 2024

1. Introduction.

This Privacy Notice describes the privacy practices of G2Mint, Inc. (“we”, “us” or “our”) with respect to personal information we collect from and about users (“you”, “your” or “users”) of our websites (including www.g2mint.com) (the “Sites”), software applications, including cloud-based and mobile applications (the “Apps”), application programming interfaces (the “APIs”), or features, functionalities, and services provided through the Sites, Apps, and APIs (collectively, together with the Sites, Apps, and APIs, “G2Mint” or the “Technology”).

Please take the time to read this Privacy Notice and let us know if you have any questions or concerns. In addition to certain definitions provided within this Privacy Notice, please refer to Section 2 of our G2Mint Terms of Service [hyperlink] for definitions of the following terms: Shipper, Carrier, Broker, Authorized Client, Registered User, Subscriber, Visitor.

This Privacy Notice may be revised periodically, and any such revisions will be reflected by the effective date above. Please revisit this page to stay aware of any changes.

2. Who We Are.

G2Mint offers a suite of cloud-based software-powered solutions simplifying and enhancing transportation management for shippers, brokers, and carriers. Please note that we are located in the United States, and G2Mint and this Privacy Notice are intended for United States residents only. If you are a resident of another country, you should be aware that any information about you may be transferred to and processed in the United States, and that privacy and data protection laws in the United States may not be equivalent to laws in your country of residence.

3. Applicability of This Privacy Notice to Personal Information.

This Privacy Notice applies only to “personal information,” by which we mean information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to a particular consumer or household. This Privacy Notice does not apply to anonymized, de-identified, or aggregate information.

4. Our Primary Role as a “Data Processor” or “Service Provider”.

Through G2Mint, we provide solutions to our business customers (“Business Customers”), including Shippers, Carriers, and Brokers whose use of G2Mint may involve personal information of their Authorized Clients. In connection with these solutions, we collect and process personal information pursuant to our contractual arrangement with our Business Customers. In these contexts, we are generally acting as each such Business Customer’s “data processor” or “service provider,” and, since the Business Customer makes decisions about what personal information is collected and how it is used and shared, you should consult such Business Customer’s privacy notice to understand how your personal information is collected and processed. Except in uncommon situations (e.g., in connection with legal compliance, litigation, security concerns, etc.), we will only use, disclose, and otherwise process such personal information in connection with the purposes for which the Business Customer has contracted us.

When you interact directly with us and not via a relationship with another Business Customer, such as when you provide us with your contact or billing information for our own business purposes, we are generally acting as the “data controller” because we are making the decisions about what personal information is collected and how we use that information to fulfill our business purposes, and you should consult this Privacy Notice to understand how your personal information is collected and processed.

5. Collection and Use of Personal Information.

This personal information we collect includes:

  • Registration Information: Where applicable, in order to enable your creation and use of a personalized account, to validate users for purposes of platform administration and security, or to allow us to provide you with messages, notifications, and alerts relating to G2Mint and with customer support, we may collect your name, email address, username, password, and similar identifiers.
  • Contact Information: If you request information about our products and services, in order to send you such information, we may collect information you provide to us in connection with such request, such as your name and email address, as well as information about your preferences regarding the information we send to you.
  • Device/Browser Information: When you interact with G2Mint, we may learn information about your browser or device (e.g., name or type, version, settings, etc.), unique online identifiers (e.g., IP address), internet service provider, the name and version of your operating system, referring and exit pages, and the date, time, and duration of your visit to G2Mint or certain components of G2Mint.
  • Usage Information: When you interact with G2Mint, we may collect details regarding your usage of G2Mint to present, personalize, improve, and maintain G2Mint and to gather aggregate information about our user base.
  • Location Information: When you interact with G2Mint, we may learn your non-precise geographic location and may infer or derive this information from your IP address.
  • Support Information: If you contact us in connection with a support request, we may collect your name, email address, and other contact information and keep records relating to your support request.
  • Submitted Information: We collect any information or other content you choose to submit to us via G2Mint, which may include personal information.

We use such personal information for the purposes identified above, and more generally to: provide you with information, products or services that you request or that we are otherwise contractually obligated to provide; assist you in implementing G2Mint, including setting up accounts; provide you with support and training; comply with our contractual obligations to third parties (including Business Customers); comply with our legal and security obligations with respect to operating G2Mint; improve our products, services, and operations; personalize and continually improve user experience on G2Mint; market our products and services; perform statistical, demographic, and marketing analyses of users; and facilitate our other legitimate business purposes, including managing security with respect to G2Mint and complying with applicable laws.

6. How We Collect Personal Information.

We may collect the personal information described above from various sources, including directly from you, from third parties we partner with, and through cookies or other automated means.

  • Directly from You: We collect personal information directly from you when you provide it to us, including when you create a G2Mint account; upload Submitted Information via G2Mint; or contact us with questions or comments.
  • Automatically from Your Device or Browser: Certain information (e.g., Device/Browser Information and Usage Information) is automatically collected from your device or browser when you interact with G2Mint.
  • From Third Parties: Third parties, including data analytics companies and companies that assist with the operation and functionality of G2Mint and our business more generally, may share information they have collected from or about you with us. The collection and use of your information by our web analytics provider, Google Analytics, is governed by Google’s privacy policy, which can be found here.
  • Using Cookies and Similar Technologies: We use cookies (small files stored on your device or browser) and other similar technologies to automatically collect information when you interact with G2Mint, including, for example, Device/Browser Information, Usage Information, and Location Information. Using cookies and similar technologies, we may link information about your interactions with G2Mint over time, for example, which pages you visit, certain links or buttons you click, and how long you stay on each page.
  • Publicly Available Sources: We may collect information from publicly available sources.

7. Sharing of Personal Information.

We may disclose or transfer personal information that we collect or you provide as described in this Privacy Notice: (i) to contractors, service providers, and other third parties we use to support our business, which may include data hosting, infrastructure and analytics services providers, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (ii) to the Business Customers to whom we provide G2Mint, where those Business Customers contractually obligate us to provide us with such information; (iii) to fulfill any other purpose disclosed by us or otherwise readily apparent when you provide the information or consented to by you; (iv) with our affiliates or any successors to all or part of our business; (v) to comply with a subpoena, court order or applicable laws; and (vi) to protect the rights, property, or personal safety of users, us, or the public.

8. Retention of Personal Information.

We may retain your personal information for the duration of your use of or access to G2Mint. We may retain your personal information for longer as necessary and relevant to our legitimate operations in accordance with applicable laws.

9. Your Choices and Rights.

Certain states’ and countries’ data protection laws provide their residents with rights regarding businesses’ use of their personal information (sometimes referred to as “personal data”). Regardless of your state or country of residence, you can currently contact us at any time using the contact information listed in the last section of this Privacy Notice to request we do any of the following: (i) erase or delete all or some of your personal information; (ii) change, update, or correct your personal information; (iii) restrict how we use all or some of your personal information; (iv) access your personal information and, where applicable and feasible, request to receive that information in a commonly used electronic format (or ask for this information to be provided in that format to a third party); or (v) disclose what personal information we collect, use, disclose, or sell.

We will consider and respond to any such requests promptly and otherwise in accordance with applicable laws. Furthermore, if you choose to exercise your privacy rights or make the above requests, we will not treat you in a discriminatory way, nor will you receive a lesser degree of service from us.

In order to help ensure that your personal information is not disclosed to any person who does not have the right to receive it, and to help ensure your personal data is not mistakenly deleted or changed, we will attempt to verify that you are the subject of the personal information that your request concerns.

In many cases, our response may necessarily require the involvement of, and you may wish to contact directly, the relevant Business Customer that invited you to use G2Mint.

10. Children.

Our Platform is not directed to persons under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete the information. If you believe that your child under the age of 18 has submitted personal information to us, please contact us using the contact information listed in the last section of this Privacy Notice.

 

11. G2Mint Browser Extension (Mail Intake).

This section supplements the Privacy Notice above and applies specifically to the G2Mint Mail Intake browser extension (the “Extension”), available through the Chrome Web Store. Where this section and the general Notice differ with respect to the Extension, this section controls. All defined terms used here have the meanings given in the Notice.


The Extension is a tool for freight brokerage professionals that helps turn a quote-request email into a carrier rate quote and an order from within the user’s email client. It operates only inside the user’s web-based email and only on an email the user explicitly chooses to process.


This section comprehensively discloses how the Extension collects, uses and handles, stores and shares all user data it processes, and identifies every party with which user data is shared. In particular, when the user processes an email, the Extension collects the text of that email (its subject, sender, and body) and transmits that text directly to Google’s Gemini AI API in order to extract shipment details. This transmission, and every other data practice, is disclosed in full below.


11.1 Data the Extension Collects.

When, and only when, a user explicitly activates the Extension on an open email, the Extension reads, from that single email:

  • the email subject
  • the sender’s name and address
  • the message body text
  • the email thread identifier

The Extension reads only the message the user acts on. It does not read the user’s inbox, other messages, contacts, or labels, and it does not send, delete, or modify email. The Extension also stores, locally on the user’s device, the configuration the user enters to connect to these services, such as service API keys and connection settings.

11.2 How the Extension Collects Data

All access is user-initiated. The Extension performs no background collection, reads no data until the user activates it on a specific email, and runs no remote code. It does not include analytics, advertising, or tracking technologies.

11.3 How We Use and Handle the Data

Email content and the configuration above are used solely to provide the features the user invokes: extracting structured shipment details from the email, requesting carrier rate quotes for that shipment, creating an order at the user’s direction, and drafting a reply the user reviews before sending. A user reviews and corrects the extracted details before they are used.


11.4 How We Share the Data, and All Parties It Is Shared With

To perform these features, the Extension transmits data directly from the user’s browser to the following recipients. Each recipient processes the data it receives under its own privacy policy and terms.

  • Google LLC (Gemini AI API / Generative Language API). The Extension transmits the text of the processed email— its subject, sender, and body — directly to Google’s Gemini AI API, together with the user’s AI API key, for the purpose of extracting structured shipment fields. This is the user-text transmission to Google’s Gemini AI described above. Google’s handling of this data is governed by the Google Privacy Policy.
  • G2Mint Integration Service. The backend rating-and-ordering service configured for the user’s organization. Receives the extracted shipment details (such as origin and destination addresses, contact names and phone numbers, dates, weights, commodity and hazardous-materials information, and reference numbers), together with the user’s account credentials, for the purpose of retrieving carrier rate quotes and creating orders.
  • Zippopotam.us.  Receives U.S. ZIP codes, or city and state names, derived from the shipment, for the purpose of resolving postal-code and city information.
  • G2Mint Quote Builder.  The G2Mint web application, loaded within an embedded frame from G2Mint’s own web domains. Receives the shipment context needed to display and operate the interactive quote-builder interface.

We do not sell this information, use it for advertising, or share it with any party other than those listed above and as otherwise described in the “Sharing of Personal Information” section of the Notice.

11.5 How We Store and Retain the Data

The user’s configuration and a local cache of postal-code lookups are stored on the user’s device through the browser’s extension storage and remain until the user changes or clears them or uninstalls the Extension. The processed email is held only transiently in the browser’s session storage for the duration of the browser session. We do not retain copies of email content or the user’s API keys on servers we control; data transmitted to the recipients in 11.4 is retained by them under their own policies.


11.6 Limited Use of Google User Data

The Extension’s use and transfer of information received from Google APIs, including Gmail content, adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We use Google user data only to provide and improve the user-facing features described in this section.
  • We do not transfer Google user data except as necessary to provide those features (the extraction and quoting recipients in 11.4), to comply with applicable law, or as part of a merger or acquisition with appropriate notice.
  • We do not use Google user data for serving advertisements.
  • We do not allow humans to read Google user data, except with the user’s affirmative consent for specific messages, as necessary for security purposes or to comply with applicable law, or where the data has been aggregated and anonymized.
  • We do not sell Google user data.

 

11.7 User Choices
A user may stop using the Extension at any time, and may remove all locally stored data by clearing the Extension’s stored data or uninstalling it. A user may revoke or rotate the API keys they have provided directly with the applicable provider. These choices are in addition to the rights described in “Your Choices and Rights” in the Notice.

 

12. Contact Us.

This Privacy Notice is issued by G2Mint, Inc.

If you have questions or concerns about a Business Customer’s decisions regarding the collection and processing of your personal information in connection with their products and services, you should contact the Business Customer. If you instead elect to contact us, we will use reasonable efforts to coordinate with the Business Customer in providing a response.

If you have any other questions or concerns regarding the matter described in this Privacy Notice, please contact us at support@g2mint.com.